Company History


Bspoke Cleaning is a part of The Blackstone Hospitality Group, a wholly New Zealand-owned company specialising in management services for hotels, serviced apartments, motels and other travellers’ accommodation along with residential and commercial property management.

Our experience and expertise in the hotel industry enabled us to identify a need for high end hotel quality cleaning in and around Auckland, and not just in hotels.  We bring the same 5-star hotel cleaning standards and hotel trained staff that are setting the benchmark for hotel cleaning in Auckland, to your place.

If you have a residential or commercial cleaning need, Bspoke Cleaning will ensure you receive the highest customer satisfaction levels.


Our Vision Statement

Our company vision statement shows how serious we are about providing you with a second-to-none cleaning service.

“To be New Zealand’s leading cleaning company through a dedicated commitment to our clients, our team and our environment.”


Why Bspoke?

If 5-star, hotel quality cleaning isn’t enough to convince you, here are some other reasons to choose Bspoke for your residential or commercial cleaner.

These Things Put us Ahead of the Others

Free quotes means you know the price before we start – no hidden fees

Tailored cleaning solutions – we take time to discuss your needs so we can do what you want, when you want it

Our cleaners are friendly, professional and experienced – they are also hotel trained and certified

Our cleaners are trustworthy and able to work alone

We offer a 100% satisfaction guarantee – if you are not happy, we want to know!


Our Values

Bspoke has some very distinct values which we run our business by and expect our team members to embrace.

Bspoke Cleaning team members live by our values; they guide our behaviour towards our clients and our business.

Our company values include:

tick-iconHonesty

Our reputation for honesty means you can trust Bspoke to offer the best deal and follow up with the best service possible.  It is this honesty and trustworthiness that enables us to create successful long-term relationships with our clients.

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Quality

When it comes to cleaning, we not only adhere to the highest possible standards, we create those standards by setting the benchmark for 5-star quality commercial and residential cleaning.

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Flexibility

We know every one of our clients is different.  Cleaning requirements are different; time availability is different; budgets are different.  That’s why we avoid a “one size fits all” approach.  We listen to our clients and create a unique cleaning programme that is tailored to their unique cleaning requirements.

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Responsibility

When a client entrusts us with their cleaning, whether it is the smallest inner-city apartment, or a large corporate office, the cleanliness of that premise becomes our responsibility.  Our team of expert and experienced cleaners understand this.  They will ensure our clients are 100% satisfied with their work.


Testimonials

We believe the best advertisement for our five star cleaning service is to let you know what some of our existing clients say.

Click here to find out what some of our existing clients are saying about Bspoke Cleaning.

Commercial cleaning or residential cleaning; Regular cleaning services or a specialist one-off deep clean; anywhere in Auckland; Click here to find out more about having a Bspoke cleaner around to transform your place.